Simply Yours
Dino Smash Adventure

Player Support & FAQ

Whether you are stomping obstacles or looking for answers about your purchases, we are here to help.

How to Play

Frequently Asked Questions

How do I restore my purchases?

If you reinstalled the game or switched to a new device on the same platform (iOS or Android):

  1. Open Dino Smash Adventure.
  2. Tap the Settings (gear icon) on the main menu.
  3. Select Restore Purchases.
  4. Make sure you are signed in with the same Apple ID or Google account used for the original purchase.

How do I remove ads?

You can remove non-rewarded ads by purchasing the “Remove Ads” option inside the in-game shop. Once purchased, banner and interstitial ads will no longer appear.

Why are ads not showing?

Why was my game progress lost?

All game progress, scores and settings are stored locally on your device. We do not store progress on remote cloud servers or through an account login. Your progress will be reset if you:

Can I play offline?

Yes. Dino Smash Adventure is designed to work completely offline. You can enjoy all core gameplay stages without Wi-Fi or cellular data. An internet connection is only needed to view ads or make in-app purchases.

How do I request a refund?

All in-app purchases are handled directly by Apple or Google. Because Simply Yours LLP does not process payments or store payment information, we cannot issue refunds directly. You can request a refund through the respective store:

Still Need Help?

Have a bug to report, feedback to share, or a question not answered here? Reach out to us.

Publisher: Simply Yours LLP
Email: [email protected]

Please mention your device model and operating system version (iOS or Android) so we can help you as quickly as possible.